Frequently Asked Questions

Please see frequently asked questions and answers below! If you don’t find your particular question below, the most likely reason is that it isn’t frequently asked. If you have any other questions, please feel free to chat with customer support via the chat bubble at the bottom right of your screen! 

 

When will my order ship? 

Orders ship within 48 hours, however due to overwhelming demand some orders may take an additional day or two to be released. 

When will I receive my order?

For standard shipping, please allow 3-5 business days from the ship date. For expedited shipping allow 2-3 days from the ship date. You will receive a shipping confirmation and tracking number when your order is shipped. 

Where is the business located?

We are located in central Indiana! 

Are you a real person?

I really am. When you use the chat feature, you receive a response from a real person. 

What are the ingredients in Clinicians Health Solutions Hand Sanitizer? 

Our hand sanitizer is a quick absorbing liquid formula - it leaves no residue and kills 99.9% of germs within 15 seconds. Our hand sanitizer is made with four simple ingredients: 75% Alcohol, Glycerin, Hydrogen Peroxide and Distilled Water.

Is your hand sanitizer liquid or gel?

Our hand sanitizer is a quick absorbing liquid formula, that leaves no residue and is highly effective at killing germs and bacteria upon contact.

Returns
Due to the nature of our products all sales are “as is” and Clinicians Health Solutions LLC does not accept cancelations or returns. All sales are final. 

Exchanges (if applicable)
If your product is damaged in transit, please email us at hello@clinicianshandsanitizer.com within 7 days of delivery to alert us of the damage and return the item to 8235 E 96th Street, Suite 100, Indianapolis, IN 46256. Once your exchange is received and inspected, we will send your replacement item(s) in accordance with our shipping policy.